KIMOYO INSIGHTS

A robust web platform designed to manage participant scheduling, payments and recruitment and enable companies uncover insights 55% quicker.

RESEARCH
PRODUCT STRATEGY
UI/UX

OVERVIEW

Kimoyo Insights is focusing on helping global teams get insights from consumers across Africa. It provides a user testing system that gives testers reviewed feedback sessions and manages participant scheduling, payments and recruiting, enabling companies uncover insights from all kinds of touch points and helping them get insights 55% quicker.
Company
Kimoyo Insights
Role
Product Designer
Website
www.kimoyo.co

DESIGNING THE RECRUITER LOGISTICS SETUP EXPERIENCE

Kimoyo Insights is focusing on helping global teams get insights from consumers across Africa. It provides a user testing system that gives testers reviewed feedback sessions and manages participant scheduling, payments and recruiting, enabling companies uncover insights from all kinds of touch points and helping them get insights 55% quicker.
The solution was to introduce a more human centric approach with clear content, and messaging, so users create a better timing for studies. Segmented the experience into three sections: the Basics, Details and Scheduling.

DESIGNING THE STUDY APPLICATION REVIEW EXPERIENCE

Customers have to manually review all successful participant applications and send emails to schedule sections after recruitment. The goal of the design was to help customers better accept participants.
They should be able to filter participant applications to be able to quickly decide on who to accept for their study, only see participants who are eligible and filter responses by country, income, job, and other parameters.

SYSTEMATIC THINKING AND DEVELOPER HANDOFF

Friction is easily spotted between designers and developers since both perform different tasks  and can view the same challenge very differently. Due to the intricate nature of the project, I worked closely with the developer by over communicating to reduce any knowledge gaps. Had regular syncs and created a detailed document.